Privacy Policy

Privacy Policy

This Privacy Policy describes how Valeria Barcelona (hereinafter, the "Site," "we," or "our") collects, uses, and discloses your personal information when you visit or use our services, make a purchase on valeriabarcelona.es (hereinafter, the "Site"), or otherwise communicate with us regarding the Site (collectively referred to as the "Services").
For the purposes of this Privacy Policy, the terms "you" and "your" refer to you as a user of the Services, whether as a customer, website visitor, or any other individual whose information we have collected in accordance with this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to this Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the revised version on the Site, update the "Last Updated" date, and take any additional steps required by applicable law.

Collection and use of your personal information

To provide the Services, we collect personal information about you from various sources, as outlined below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses set forth below, we may use the information we collect to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce applicable terms of service, and protect our rights, the rights of our users, and the rights of third parties.

Personal information we collect

The types of personal information we collect about you depend on how you interact with our Site and Services. The term "personal information" refers to information that identifies you or can be associated with you.

Information we collect directly from you:

  • Contact details: name, address, phone number, and email.

  • Order information: name, billing and shipping address, payment confirmation, email address, and phone number.

  • Account information: username, password, and security details.

  • Customer service information: any information you provide to us when you contact us.

Information we collect about your usage:
We may automatically collect information about how you access and use the Site through cookies, pixels, and similar technologies. This “Usage Data” may include information about your device, browser, network connection, IP address, and interaction with the Services.

Information we obtain from third parties:
We may obtain information from suppliers who work on our behalf, including:

  • Store hosting and maintenance providers (e.g., Shopify).

  • Payment processors that collect the information necessary to process your payments.

  • Advertising and analytics partners that help us improve user experience and the effectiveness of our campaigns.

All information obtained from third parties will be treated in accordance with this Privacy Policy.

Use of your personal information

  • Provision of services and products: to process your orders, payments, shipments, returns, manage your account and fulfill our contractual obligations.

  • Marketing and advertising: we may use your information to send you promotional communications by email or show you personalized advertisements, always in compliance with applicable regulations.

  • Security and fraud prevention: to detect, investigate, or act against fraudulent or illegal activities.

  • Customer service and service improvement: to respond to your requests, resolve incidents, and optimize the user experience.

Cookies

Our Site uses cookies and similar technologies. You can learn more about the cookies Shopify uses at: https://www.shopify.com/legal/cookies.

We use cookies to improve the Site's functionality, remember your preferences, and analyze its usage. You can configure your browser to delete or reject cookies, although this may affect the Site's functionality.

Disclosure of your personal information

We may share your personal information with:

  • Suppliers who act on our behalf (e.g., customer service, logistics, IT, payment processing).

  • Business and marketing partners.

  • Competent authorities, when required by law.

  • Affiliates within our business group.

  • Third parties in the context of a merger or business transaction.

We do not use or disclose sensitive personal information without your consent.

Third-party websites and links

Our Site may contain links to third-party websites. We are not responsible for their privacy policies or their use of your information. We recommend that you review the privacy policies of any external website you visit.

Data on minors

The Services are not intended for use by minors, and we do not intentionally collect personal information from children. If you believe a minor has provided us with personal information, please contact us through info@valeriabarcelona.com to request its removal.

Security and retention of your information

We implement reasonable security measures to protect your personal information. However, no system is completely secure.
We retain information for as long as necessary to fulfill the purposes described, as well as to comply with our legal obligations.

Your rights

Depending on your country of residence, you may be entitled to:

  • Access the personal information we have about you.

  • Request the correction or deletion of your data.

  • Request the portability of your data.

  • Object to or limit the processing of your data.

  • Withdraw your consent when the treatment is based on it.

  • File a complaint with the competent data protection authority.

You can exercise these rights by contacting us at info@valeriabarcelona.com. We do not discriminate against any user for exercising their privacy rights.

International users

We may transfer and process your information outside your country of residence, including to countries that may not offer the same level of data protection. In such cases, we will apply recognized transfer mechanisms, such as the EU Standard Contractual Clauses.